Last Updated: 8th November 2024

This Privacy Policy explains how we collect, use, and disclose your personal data when you use our services, including our website, mobile applications, and any other online platforms or services we offer (collectively, the "Services").

Information We Collect:

• Personal Information: We may collect personal information, such as your name, email address and phone number when you register for our services, participate in our programs, or communicate with us.
• Usage Data: We automatically collect information about how you use our Services, including your IP address, browser type, device identifiers, pages visited, and other usage statistics.
• Cookies: We use cookies and similar tracking technologies to track activity on our website and improve your user experience. You can modify your browser settings to disable cookies, but this may affect the functionality of our website.

How We Use Your Information:

• Provide and maintain our Services.
• Communicate with you, including responding to your inquiries and providing customer support.
• Personalize your experience and deliver targeted content and advertisements.
• Analyze usage data to improve our Services and develop new products and features.
• Comply with legal obligations and enforce our terms and policies.

Information Sharing and Disclosure:

• We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, hospitality and IT service providers.
• We may disclose your information in response to a legal request, such as a court order or subpoena, or to protect our rights or the safety of others.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security:

• We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
• However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights:

• You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to the processing of your data.
• If you wish to exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers:

• Your information may be transferred to and processed in countries other than your own, where data protection laws may differ.
• By using our Services, you consent to the transfer of your information to any country where we operate or engage service providers.

Changes to This Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us:

• If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at hello@dendritictraining.com.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.

Last Updated: 8th November 2024

If you have any questions, please contact us at hello@dendritictraining.com.

What Are Cookies?

• Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help us improve our website’s functionality, personalize your experience, and gather data to better tailor our training and educational offerings.

Types of Cookies We Use

• Necessary Cookies: These cookies are essential for our website’s operation, allowing you to access secure areas, complete course registration, and log in to student portals. Without these cookies, certain functionalities, like user account access, cannot be provided.
• Performance Cookies: These cookies collect anonymous information about how users interact with our website. They allow us to see which pages are visited most frequently and if users encounter any errors. This helps us optimize our website’s performance and improve the user experience in our courses and training materials.
• Functional Cookies: Functional cookies enable our website to remember choices you make, such as language preferences, login details, and selected course modules. They enhance your experience by saving your preferences for future visits, making it easier for you to continue your learning journey seamlessly.
• Targeting/Advertising Cookies: We use targeting cookies to tailor our communications, including course recommendations and personalized learning content, to your interests. These cookies help us show you relevant advertisements for our courses on third-party platforms. They may track your browsing activities and allow us to share limited data with third-party advertisers to provide tailored content and measure the effectiveness of campaigns.

Managing Your Cookie Preferences

• You can manage your cookie preferences through your browser settings. Most browsers allow you to accept or reject all or certain cookies, and to delete cookies. However, please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

• We may partner with third-party service providers to better understand how users engage with our courses and to improve our offerings. These third parties may use cookies, which are subject to their own privacy policies. We encourage you to review their policies as well.

Changes to This Cookie Policy

• We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.